Significant changes are happening for organizations that use outdated business landlines. Despite providing over a century of reliability and quality service, POTS, “Plain Old Telephone Services,” are being phased out and replaced with modern technological solutions. With a new wave of advances sweeping the globe, it’s time to consider making a change and replacing your business landlines with a modern solution. We understand that it’s a daunting task upgrading to new technology, but below we’ll explain the benefits of replacing your business landlines.
What Happens If Your Business Keeps its POTS Lines?
According to a study from Grand View Research, approximately 61 percent of businesses are operating on antiquated, premise-based phone systems, meaning a substantial amount of businesses will soon be looking to upgrade their business phone systems. There are various reasons why business landlines are disappearing, but the most prominent is the FCCs deregulation of POTS lines. Although business landline services have not been interrupted, there are many disadvantages if your business hangs onto this outdated technology.
With just about everything soaring in price today, your organization must find ways to adapt and remain profitable, which is quite challenging if it hangs onto its old business landlines. With no federal oversight of pricing, providers can charge whatever they please, meaning costs for landlines are skyrocketing. These figures will only continue on an upward trajectory, especially when telecom giants like AT&T revealed plans to reduce its copper footprint by 50 percent by 2025.
Another disadvantage is that businesses also face reduced service quality and support availability. Telecom giant AT&T is planning for a future that doesn’t include POTS, which will result in a lack of customer support. Many other providers are following their lead.
If your business runs into a problem, it could take several days to resolve. In addition to these problems, your business will experience a decline in call quality as the technology is less supported, and services will take longer since fewer technicians will be available to work on copper wire. Unfortunately, getting parts will be incredibly challenging as there will be less availability.
As a business owner, you know that service going down for a few minutes can cost a substantial amount of money, so imagine if you can’t find a solution for several days – it could cripple your business. The positive news is that POTS lines aren’t disappearing right away, and your organization has time to consider its next move, but what is that? What’s replacing business landlines?
What’s Replacing Business Landlines?
In an economy like this, the cost is enough to make the transition. However, when you consider that service reliability would also be affected and that your business can’t be offline for an extended period, upgrading your POTS lines is critical for the future success of your organization. For those reasons and more, it’s time to replace your outdated POTS lines if you want to keep costs low and service/support consistent.
If you’re considering upgrading your businesses copper wire lines in favor of modern technology, you might be wondering – what’s replacing them?
VoIP
Voice over Internet Protocol, VoIP for short, is a technology that enables your business to make voice calls using the internet instead of a standard business landline. It converts your voice into a digital signal that travels over an internet connection instead of a traditional wired connection (copper wire). With VoIP, you can make a call directly from a computer, VoIP phone, or a traditional phone connected to a specific adapter. It’s flexible, affordable, and, most importantly, reliable. It’s an ideal solution if you’re looking to replace your business’ POTS lines and comes with various benefits.
UCaaS
Unified Communications as a Service, UCaaS for short, is the future of business communications and replacing business landlines throughout the United States and abroad. Unified communications refer to the equipment, software, and services that combine various enterprise communication channels. The most common examples include voice, video, messaging, collaboration, and content sharing. Since it’s delivered over the internet, a UCaaS system can easily be implemented in multiple locations.
A UCaaS provider owns, operates, and maintains the infrastructure and delivers applications from a platform. Not only will it save your business substantial amounts of money (because you don’t have to buy, maintain and upgrade on-site equipment anymore), but it’s the most reliable and flexible business communications tool available today. Businesses are adopting UCaaS at an astounding rate. As the workforce becomes more globalized and mobile, having the option to support a remote and hybrid workforce is a must.
VoIP and UCaaS are replacing outdated, copper business landline technology, and are the communications solution many modern organizations are switching to.
Why Are VoIP and UCaaS Replacing Business Landlines?
VoIP and UCaaS are far superior business communications solutions — these are the top reasons why your business should replace its business landlines with VoIP or UCaaS.
- Cost: As the prices for POTS lines continue increasing due to deregulation, solutions like VoIP and UCaaS have become more appealing because they are incredibly cost-effective. There are minimal up-front equipment investment costs, and the provider is responsible for system maintenance and upgrades, allowing your business to focus on what matters – making sales and helping customers.
- Service Reliability: There’s no denying POTS lines have provided over a century of reliability. However, POTS lines are now considered declining analog technology. For that reason, it’s more prone to failure. Even worse, if your phone system goes down, it could take several days or weeks to get a service appointment, resulting in significant downtime. If your communications platform goes down for a few hours, it can be catastrophic, so imagine a few days or weeks – that can’t happen. Fortunately, VoIP and UCaaS are an exceptionally reliable alternative. Top UCaaS providers offer off-site data center redundancy, which means if one data center goes down, another will pick up the slack protecting your service from ever going down.
- Productivity Features: As the business communications technology landscape changes, phone service isn’t enough anymore, which is all POTS has to offer. If you’re looking to maximize your communications spending and business efficiency, UCaaS is the right option for your business. Not only does it deliver high-quality HD voice, but it also provides messaging, video, and collaboration tools in one system. Software integrations also extend functionality and streamline business operations. UCaaS platform technology increases worker productivity, saves you time, and, most importantly, saves you money.
Crexendo® Is the Fastest-Growing UCaaS Provider in the U.S.
The global economy is opting for robust, reliable, and cost-effective business communications solutions like VoIP and UCaaS. These modern technologies have enabled organizations to move their business communications to the cloud, resulting in cost savings, better connections with customers, improved worker productivity and optimized business efficiency. Crexendo® can help your organization make the move to the cloud and experience similar business benefits.
Crexendo® understands that adopting a new platform for your business is a daunting task. Fortunately, we make the process simple. Crexendo® offers exceptional customer support and onboarding support to make the transition simple. We are the fastest-growing UCaaS provider in the United States for a reason, with more than 2.5 million global end-users, and our Crexendo® VIP™ Platform is a reliable, affordable alternative for businesses looking to upgrade from costly, outdated landlines. Crexendo® VIP™ boasts an industry-leading 100% Uptime Guarantee to ensure top-tier reliability. Our UCaaS solution maximizes productivity through efficient, flexible business communications.
Crexendo®’s VIP™ Platform combines all your critical business communications, including voice, messaging, and video, into a single solution. It also allows users to communicate on the device of their choice, no matter their location. This includes a computer softphone, dedicated mobile app, or traditional desk phone. VIP is easily accessed through a browser-based portal. It also seamlessly integrates with over 350 business software applications to provide the highest efficiency and productivity, a must in the modern business world. What makes this deal even better is that you can get all of this for up to 55% less than a traditional business phone system!
Face it; POTS lines are becoming expensive, unreliable, and eventually they will be phased out completely. We’re facing some challenging economic times ahead, and if you’re looking for an affordable, reliable, cloud-based communications solution to replace your outdated business landlines, look no further – Crexendo® can deliver what your business needs. If you’re interested in learning more or want to try a free demo, contact one of our knowledgeable team members today!
