Enhance your customer experience and modernize your call center
Transform the way you engage with your customers and allow your employees to integrate your communication with your CRM, message and collaborate all in real time.
Keep your team up to date on real time statistics displayed on a TV, monitor or individual PC in your call center.
Call Back In-Queue
Give your caller the option to reserve their place in queue without having to wait on the phone.
Robust Call Recording
Automatically record all calls in to your call center for better training and quality assurance.
Monitor, Whisper and Barge
Allow for easy coaching and assistance with call monitoring, whispering or taking over the call.
Automatically deliver detailed reports on agent and queue activity to supervisors or employees to determine call trends.
Keep Your Caller Updated
Automatically offer caller position and expected wait times. Play custom prompts to notify callers of new products or promotions.
You wouldn’t drive your car without a dashboard, why drive your business without one! We give you the insight you need for your business!
Gone are the days of missing calls or handling a complex system with no roadmap. You don’t have to sacrifice your customer experience with our solution.