Leverage advanced call center capabilities like Expanded Auto Attendant and speech recognition-enabled self-service.
Empower your agents with customizable Call Center Queuing and routing thresholds, Callback in Queue, comprehensive agent customization and additional channels with SMS queuing.
Enable best practice management with extensive supervisor capabilities,real-time reporting, monitoring and alerts, and robust analytics.
And increase productivity with over 60 CRM and SaaS application integrations.