The AI-Enhanced Crexendo® VIP™ CX Cloud-Based Contact Center Platform Enables Fast, Personalized Agent Response
• Give Customers Self-Service Options
• Engage in Meaningful Conversations
• Deliver Fast, Personal Responses
• Serve Customers In the Channel They Prefer
• Offer a Compliant and Secure Experience
Generative AI can handle a much larger volume of customer interactions without requiring additional human resources.
AI can respond to customer queries round the clock, significantly reducing response time and increasing overall efficiency.
AI can allow businesses to tailor interactions and services to individual customer needs, thus enhancing customer satisfaction.
Generative AI can automate many customer interactions, reducing overhead related to human-operated customer experience departments.
VIP CX keeps the conversation flowing forward with relevant customer information from across all the interactions and channels with powerful analytics. Embedded AI will not only transcribe calls but analyzes sentiment to help guide the agent and optimize next steps.
Reduce cost per customer with self-service and multi-level IVR options.
Accelerate responses with sophisticated routing & automatic call distribution.
Auto record calls and view recordings against customer tickets for easy tracking.
Unlimited calling to the US and Canada.
Boost performance with live monitoring, sentiment analysis, Whisper & Barge-in tools.
Enable work-from-anywhere while tracking every call.
Easy access to customer information for better conversations and customer interactions.
Speed up every campaign with a choice of predictive & progressive dialers.
Improve conversions with seamless CRM integrations.
Monitor performance across multiple campaigns with ease.
Unlimited calling to the US and Canada.
Ensure customer privacy by masking customer phone numbers.
Sales representatives click to call prospects from their CRM.
Call recordings are automatically recorded and logged.
Quickly respond to customers on social media sites like Twitter, Facebook, and more.
Offer support and proactive messaging on a channel customers love.
Intelligent bots ensure fast responses 24x7.
Intelligently route and distribute chats and calls amongst your agents.
Support your customer with Inbound or Proactive Outbound instant communication.
Every customer interaction is different. Communicate wherever they prefer.
1615 S. 52nd Street, Tempe, AZ 85281
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Notice: We are currently working on updating our PDF files on our website. You may request a copy by submitting a form below and we will send the file to you. We apologize for the inconvenience.
Notice: We are currently working on updating our PDF files on our website. You may request a copy by submitting a form below and we will send the file to you. We apologize for the inconvenience.
Notice: We are currently working on updating our PDF files on our website. You may request a copy by submitting a form below and we will send the file to you. We apologize for the inconvenience.
Notice: We are currently working on updating our PDF files on our website. You may request a copy by submitting a form below and we will send the file to you. We apologize for the inconvenience.
Notice: We are currently working on updating our PDF files on our website. You may request a copy by submitting a form below and we will send the file to you. We apologize for the inconvenience.
Notice: We are currently working on updating our PDF files on our website. You may request a copy by submitting a form below and we will send the file to you. We apologize for the inconvenience.
Notice: We are currently working on updating our PDF files on our website. You may request a copy by submitting a form below and we will send the file to you. We apologize for the inconvenience.
Notice: We are currently working on updating our PDF files on our website. You may request a copy by submitting a form below and we will send the file to you. We apologize for the inconvenience.
Notice: We are currently working on updating our PDF files on our website. You may request a copy by submitting a form below and we will send the file to you. We apologize for the inconvenience.
Notice: We are currently working on updating our PDF files on our website. You may request a copy by submitting a form below and we will send the file to you. We apologize for the inconvenience.
Notice: We are currently working on updating our PDF files on our website. You may request a copy by submitting a form below and we will send the file to you. We apologize for the inconvenience.
Notice: We are currently working on updating our PDF files on our website. You may request a copy by submitting a form below and we will send the file to you. We apologize for the inconvenience.
Notice: We are currently working on updating our PDF files on our website. You may request a copy by submitting a form below and we will send the file to you. We apologize for the inconvenience.
Notice: We are currently working on updating our PDF files on our website. You may request a copy by submitting a form below and we will send the file to you. We apologize for the inconvenience.
Notice: We are currently working on updating our PDF files on our website. You may request a copy by submitting a form below and we will send the file to you. We apologize for the inconvenience.
Notice: We are currently working on updating our PDF files on our website. You may request a copy by submitting a form below and we will send the file to you. We apologize for the inconvenience.
Notice: We are currently working on updating our PDF files on our website. You may request a copy by submitting a form below and we will send the file to you. We apologize for the inconvenience.
Notice: We are currently working on updating our PDF files on our website. You may request a copy by submitting a form below and we will send the file to you. We apologize for the inconvenience.
Notice: We are currently working on updating our PDF files on our website. You may request a copy by submitting a form below and we will send the file to you. We apologize for the inconvenience.