Crexendo Announces the Strategic Acquisition of Estech Systems
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Deliver the Experience Your Customers Want with the Power of AI

The AI-Enhanced Crexendo® VIPTM CX Cloud-Based Contact Center Platform Enables Fast, Personalized Agent Response

Get A VIP CX Demo

Over 7 Million Global End Users Trust America's Fastest-Growing UCaaS and CCaaS Platform Provider

Offer a Quick, Accurate, Personalized Customer Experience

• Give Customers Self-Service Options

• Engage in Meaningful Conversations

• Deliver Fast, Personal Responses

• Serve Customers In the Channel They Prefer

• Offer a Compliant and Secure Experience

AI Enables Your Agents to Exceed Customer Expectations

  • Generate accurate, relevant, personalized answers
  • Automate mundane tasks to serve customers at scale
  • Free agents to build deeper customer relationships
  • Automate personalized communication across all channels
  • Sync your digital channels and CRM for a complete view of customer interactions

See How the AI-Enhanced Crexendo® VIPTM CX Platform
Can Level Up Your Customer Experience

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Leverage the Business Benefits of AI-Powered Customer Experience

SCALABILITY

Generative AI can handle a much larger volume of customer interactions without requiring additional human resources.

EFFICIENCY

AI can respond to customer queries round the clock, significantly reducing response time and increasing overall efficiency.

PERSONALIZATION

AI can allow businesses to tailor interactions and services to individual customer needs, thus enhancing customer satisfaction.

COST SAVINGS

Generative AI can automate many customer interactions, reducing overhead related to human-operated customer experience departments.

AI-Enabled Customer Experience for Any Size Enterprise, In Any Industry

ENTERPRISE
MID-SIZED
SMALL BUSINESS
Healthcare
Travel
Education
Finance
Municipality
Non-Profit

Discover the Advantages of AI in Customer Experience
with the Crexendo® VIPTM CX Platform

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Ranked as a Leading Platfom by Real Users on G2.com

A Global Leader in 5 Categories in Winter 2024

Contact Center
Communication Platform as a Service (CPaaS)
Call Center Infrastructure (CCI)
Auto Dialer
Customer Self-Service

73 badges across multiple categories, key badges are shown below

Inbound Contact Center

VIP CX keeps the conversation flowing forward with relevant customer information from across all the interactions and channels with powerful analytics. Embedded AI will not only transcribe calls but analyzes sentiment to help guide the agent and optimize next steps.

Modern IVR

Reduce cost per customer with self-service and multi-level IVR options.

Smart Routing & ACD

Accelerate responses with sophisticated routing & automatic call distribution.

Automated Recordings

Auto record calls and view recordings against customer tickets for easy tracking.

Powerful Calling

Unlimited calling to the US and Canada.

Sophisticated Monitoring

Boost performance with live monitoring, sentiment analysis, Whisper & Barge-in tools.

Mobile App

Enable work-from-anywhere while tracking every call.

Seamless CTI

Easy access to customer information for better conversations and customer interactions.

It’s time to up your game with a VIP CX contact center solution.

Request a free demo

Outbound Contact Center

Multiple Auto Dialers

Speed up every campaign with a choice of predictive & progressive dialers.

CRM Integrations

Improve conversions with seamless CRM integrations.

Real-Time Reports

Monitor performance across multiple campaigns with ease.

Outbound Calling

Unlimited calling to the US and Canada.

Data Security

Ensure customer privacy by masking customer phone numbers.

Click to Call

Sales representatives click to call prospects from their CRM.

Call Recordings

Call recordings are automatically recorded and logged.

Boost contact center productivity with VIP CX.

Request a free demo

Omnichannel Contact Center

Social Media & Messaging

Quickly respond to customers on social media sites like Twitter, Facebook, and more.

WhatsApp & SMS

Offer support and proactive messaging on a channel customers love.

Conversational AI

Intelligent bots ensure fast responses 24x7.

ACD

Intelligently route and distribute chats and calls amongst your agents.

Webchat

Support your customer with Inbound or Proactive Outbound instant communication.

Email

Every customer interaction is different. Communicate wherever they prefer.

Dig deeper – Request your free demo today!

Request your free demo
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Notice: We are currently working on updating our PDF files on our website. You may request a copy by submitting a form below and we will send the file to you. We apologize for the inconvenience.

Notice: We are currently working on updating our PDF files on our website. You may request a copy by submitting a form below and we will send the file to you. We apologize for the inconvenience.

Notice: We are currently working on updating our PDF files on our website. You may request a copy by submitting a form below and we will send the file to you. We apologize for the inconvenience.

Notice: We are currently working on updating our PDF files on our website. You may request a copy by submitting a form below and we will send the file to you. We apologize for the inconvenience.

Notice: We are currently working on updating our PDF files on our website. You may request a copy by submitting a form below and we will send the file to you. We apologize for the inconvenience.

Notice: We are currently working on updating our PDF files on our website. You may request a copy by submitting a form below and we will send the file to you. We apologize for the inconvenience.

Notice: We are currently working on updating our PDF files on our website. You may request a copy by submitting a form below and we will send the file to you. We apologize for the inconvenience.

Notice: We are currently working on updating our PDF files on our website. You may request a copy by submitting a form below and we will send the file to you. We apologize for the inconvenience.

Notice: We are currently working on updating our PDF files on our website. You may request a copy by submitting a form below and we will send the file to you. We apologize for the inconvenience.

Notice: We are currently working on updating our PDF files on our website. You may request a copy by submitting a form below and we will send the file to you. We apologize for the inconvenience.

Notice: We are currently working on updating our PDF files on our website. You may request a copy by submitting a form below and we will send the file to you. We apologize for the inconvenience.

Notice: We are currently working on updating our PDF files on our website. You may request a copy by submitting a form below and we will send the file to you. We apologize for the inconvenience.

Notice: We are currently working on updating our PDF files on our website. You may request a copy by submitting a form below and we will send the file to you. We apologize for the inconvenience.

Notice: We are currently working on updating our PDF files on our website. You may request a copy by submitting a form below and we will send the file to you. We apologize for the inconvenience.

Notice: We are currently working on updating our PDF files on our website. You may request a copy by submitting a form below and we will send the file to you. We apologize for the inconvenience.

Notice: We are currently working on updating our PDF files on our website. You may request a copy by submitting a form below and we will send the file to you. We apologize for the inconvenience.

Notice: We are currently working on updating our PDF files on our website. You may request a copy by submitting a form below and we will send the file to you. We apologize for the inconvenience.

Notice: We are currently working on updating our PDF files on our website. You may request a copy by submitting a form below and we will send the file to you. We apologize for the inconvenience.