Cloud System FAQs

Absolutely. With the Crexendo faqmoney, we will port any or all of your existing phone numbers over to our platform.

After you port your numbers, you can cancel your phone lines with your existing carrier and start recognizing the cost savings immediately!

No! Surprisingly the cost to move to the Cloud is a lot less expensive than most companies think. Getting rid of antiquated phone service and moving to the Crexendo Cloud can slash your telecom operating expenses by up to 55 percent!

Definitely! Crexendo provides all the communications methods needed. No need to keep paying for 3rd party apps for SMS/MMS, Faxing or Video Conferencing. Easily consolidate all those platforms into the Crexendo Cloud.

Not at all! The Crexendo Cloud is easy to install and maintain. Take advantage of the included Implementation and US based Support to get your system setup and running at top notch performance. However, if you need assistance on-site that options is available.

No worries! We understand that every company is cost-conscious. With our included hardware option you can roll those upfront cost into your low monthly agreement.

You’ll be pleased to know that most of the desired Crexendo features are part of the Inclusive License Model. Take advantage of mobile apps, softphones, collaboration, video conferring, call recording and many more features as part of the system. No nickel and diming here.

Nope! Most companies already have the gear in place to connect to the Crexendo Cloud. All of the Crexendo phones can be connected to an Ethernet cable or connected using WiFi. All phones are PoE ready, but if your network doesn’t have PoE, all phones also ship with a power brick.

After you port your numbers, you can cancel your phone lines with your existing carrier and start recognizing the cost savings immediately!

We typically install your new system in 2-3 weeks, but if we need to move quicker we certinately can.

Just the phones! When you sign up with the Crexendo Cloud typically the only equipment you need to install is the phone. These come with instructions and are very easy to install.

Most likely your current bandwitdth is more than sufficient. Click on this link (link to network test) to test your current network speed and we will be able to tell you how your system will operate.

Yes! You can take advantage of the included mobile applications or PC based softphones and make calls from your business number. Great for those that want to keep their personal cell number private.

The great thing about the Crexendo Cloud is that it is very feature-rish and robust. Most features come standard, you’re not paying for features you don’t use.

No! That’s the great thing about the Crexendo Cloud! Whether you’re using our Cloud Communicator or administering the Portal all your functions are done from a web browser allowing you to use the Crexendo Cloud regardless of your location.

No! We have an excellent support staff that will work directly with your IT administrator or company. Crexendo also offers administration training to help you manage your system.

Crexendo is packed full of features such as mobile apps, softphones, call recording, call center functionality with Monitor Whisper and Barge, 30 party conference bridges and much more. The great thing about the Crexendo Cloud is new features and enhancements are automatically given to our customers every 6-8 weeks.

How to Install and Use Your Crexendo Phone by Type

phone-guide-photo

The CX400 Color Display Desk Phone

Placing a Phone Call

Three ways to make a call: 1) Handset: Pick up the handset; enter the number, and then press the Send softkey or press # 2) Speaker: Press the speaker key or the line keys; enter the number, and then press the Send softkey or press # 3) Headset: Press headset button; enter the number, and then press the Send softkey or press #. Download the guide or watch the video for more information!

Transferring a Phone Call

There are three ways to perform call transfer: Blind Transfer, Semi-Attended Transfer and Attended Transfer. For each variation you’ll be using the Transfer Softkey. Download the guide or watch the video for more information!

Call Conferencing

Step 1) Press the Conference soft key during an active call. The call is placed on hold. Step 2) Enter the number of the second party, and then press the Send soft key. Step 3) Press the Conference soft key again when the second party answers. All parties are now joined in the conference. Step 4) Press the End Call soft key to disconnect all parties.

Checking Voicemail

Message waiting indicator on the idle screen indicates that one or more voice messages are waiting at the message center. The power indicator LED slowly flashes red. To listen to your voicemail: 1) Press the Connect soft key. 2) Follow the voice prompts to listen to your voice messages.

How to Install and Use Your Crexendo Phone by Type

phone-guide-photo

The CX430 Color Display Desk Phone

Placing a Phone Call

Three ways to make a call: 1) Handset: Pick up the handset; enter the number, and then press the Send softkey or press # 2) Speaker: Press the speaker key or the line keys; enter the number, and then press the Send softkey or press # 3) Headset: Press headset button; enter the number, and then press the Send softkey or press #. Download the guide or watch the video for more information!

Transferring a Phone Call

There are three ways to perform call transfer: Blind Transfer, Attended Transfer and Transfer to Voicemail. For each variation you’ll be using the Transfer Softkey. Download the guide or watch the video for more information!

Call Conferencing

Step 1) Dial the first party. When they answer, press the Conference softkey. Step 2) Dial the second party. After they answer, press the Conference softkey again. All parties will now be connected. Step 3) To add more parties, up to 4, repeat step 2.

Checking Voicemail

There are three ways to check your voicemail and you can do so from your phone with the press of the button or from the Crexendo web portal. Download the guide or watch the video for more information!

How to Install and Use Your Crexendo Phone by Type

phone-guide-photo

The CX350 Color Display Desk Phone

Placing a Phone Call

Three ways to make a call: 1) Handset: Pick up the handset; enter the number, and then press the Send softkey or press # 2) Speaker: Press the speaker key or the line keys; enter the number, and then press the Send softkey or press # 3) Headset: Press headset button; enter the number, and then press the Send softkey or press #. Download the guide or watch the video for more information!

Transferring a Phone Call

There are three ways to perform call transfer: Blind Transfer, Attended Transfer and Transfer to Voicemail. For each variation you’ll be using the Transfer Softkey. Download the guide or watch the video for more information!

Call Conferencing

Step 1) Dial the first party. When they answer, press the Conference softkey. Step 2) Dial the second party. After they answer, press the Conference softkey again. All parties will now be connected. Step 3) To add more parties, up to 4, repeat step 2.

Checking Voicemail

There are three ways to check your voicemail and you can do so from your phone with the press of the button or from the Crexendo web portal. Download the guide or watch the video for more information!

How to Install and Use Your Crexendo Phone by Type

phone-guide-photo

The CX400 Color Display Desk Phone

Placing a Phone Call

Three ways to make a call: 1) Handset: Pick up the handset; enter the number, and then press the Send softkey or press # 2) Speaker: Press the speaker key or the line keys; enter the number, and then press the Send softkey or press # 3) Headset: Press headset button; enter the number, and then press the Send softkey or press #. Download the guide or watch the video for more information!

Transferring a Phone Call

There are three ways to perform call transfer: Blind Transfer, Semi-Attended Transfer and Attended Transfer. For each variation you’ll be using the Transfer Softkey. Download the guide or watch the video for more information!

Call Conferencing

Step 1) Press the Conference soft key during an active call. The call is placed on hold. Step 2) Enter the number of the second party, and then press the Send soft key. Step 3) Press the Conference soft key again when the second party answers. All parties are now joined in the conference. Step 4) Press the End Call soft key to disconnect all parties.

Checking Voicemail

Message waiting indicator on the idle screen indicates that one or more voice messages are waiting at the message center. The power indicator LED slowly flashes red. To listen to your voicemail: 1) Press the Connect soft key. 2) Follow the voice prompts to listen to your voice messages.

Learn How to Get the Most out of Your Crexendo Mobile App!

Do business anywhere with our easy to use mobile and or desktop applications. Take your desktop phone features with you on your iOS or Android device or your desktop computer or Mac. Crexendo’s mobile applications offer the ease and flexibility of working in the office on your smartphone or tablet or anywhere your work takes you.

user-guid-mobile-app

Use these guides to help you work on the go

Cloud Fax Quick Reference Guide

Download the guide to learn more about how to utilize cloud fax within our system.

How to Install and Use Your Crexendo Phone by Type

phone-guide-photo

The CX275 Color Display Desk Phone

Placing a Phone Call

During a call, you can alternate between the headset, hands-free speakerphone and handset modes by pressing the Headset key, the Speakerphone key or by picking up the handset. Headset mode requires a connected headset.

Download the guide or watch the video for more information!

Transferring a Phone Call

There are three ways to perform call transfer: Blind Transfer, Semi-Attended Transfer and Attended Transfer. For each variation you’ll be using the Transfer Softkey. Download the guide or watch the video for more information!

Call Conferencing

Step 1) Press the Conference soft key during an active call. The call is placed on hold. Step 2) Enter the number of the second party, and then press the Send soft key. Step 3) Press the Conference soft key again when the second party answers. All parties are now joined in the conference. Step 4) Press the End Call soft key to disconnect all parties.

Checking Voicemail

Message waiting indicator on the idle screen indicates that one or more voice messages are waiting at the message center. The power indicator LED slowly flashes red. To listen to your voicemail: 1) Press the Connect soft key. 2) Follow the voice prompts to listen to your voice messages.

How to Install and Use Your Crexendo Phone by Type

phone-guide-photo

The CX270 Display Desk Phone

Placing a Phone Call

Three ways to make a call: 1) Handset: Pick up the handset; enter the number, and then press the Send softkey or press # 2) Speaker: Press the speaker key or the line keys; enter the number, and then press the Send softkey or press # 3) Headset: Press headset button; enter the number, and then press the Send softkey or press #. Download the guide or watch the video for more information!

Transferring a Phone Call

There are three ways to perform call transfer: Blind Transfer, Attended Transfer and Semi-Attended. For each variation you’ll be using the Transfer Softkey. Download the guide or watch the video for more information!

Call Conferencing

Assuming that A and B are in conversation and A wants to bring C (or D & E) into a conference: 1) A presses line 2. The call between A and B is placed on hold. 2) A enters the number of C and then presses the Send soft key or #. C answers the call. 3) A presses the Conference soft key. Now A, B and C are in a conference call. 4) To add D&E, A presses Line 3, and the current conference is now on hold. A dials D and presses the Conference soft key, D is now in the conference call. A Presses line 4, dials E, presses the Conference soft key, and now A,B,C,D,E are in conference together.

Checking Voicemail

There are three ways to check your voicemail and you can do so from your phone with the press of the button or from the Crexendo web portal. Download the guide or watch the video for more information!

How to Install and Use Your Crexendo Phone by Type

phone-guide-photo

The T48G Color Touchscreen Phone

Placing a Phone Call

Three ways to make a call: 1) Handset: Lift handset; enter the number, and then press the Send softkey 2) Speaker: Press the speaker key or the line keys without lifting handset; enter the number, and then press the Send softkey. 3) Headset: Simply enter the number, and then press the Send softkey. Download the guide for more information!

Transferring a Phone Call

There are multiple ways to perform call transfer: Blind Transfer, Attended Transfer, Transfer to Voicemail, and more. For each variation you’ll be using the Transfer Softkey. Download the guide for more information!

Call Conferencing

Dial the first party. 2) Once the first party has answered, tap the Conference Softkey. 3) Using the keypad, dial the second party. 4) After the second party has answered, tap the Conference Softkey. All parties should be connected!

Checking Voicemail

There are three ways to check your voicemail and you can do so from your phone with the press of the button or from the Crexendo web portal. Download the guide for more information!

How to Install and Use Your Crexendo Phone by Type

The CX340 Color Display Desk Phone

Placing a Phone Call

Three ways to make a call: 1) Handset: Pick up the handset; enter the number, and then press the Send softkey or press # 2) Speaker: Press the speaker key or the line keys; enter the number, and then press the Send softkey or press # 3) Headset: Press headset button; enter the number, and then press the Send softkey or press #.

Download the guide or watch the video for more information!

Transferring a Phone Call

There are three ways to perform call transfer: Blind Transfer, Attended Transfer and Transfer to Voicemail. For each variation you’ll be using the Transfer Softkey. Download the guide or watch the video for more information!

Call Conferencing

Step 1) Dial the first party. When they answer, press the Conference softkey. Step 2) Dial the second party. After they answer, press the Conference softkey again. All parties will now be connected. Step 3) To add more parties, up to 4, repeat step 2.

Checking Voicemail

There are three ways to check your voicemail and you can do so from your phone with the press of the button or from the Crexendo web portal. Download the guide or watch the video for more information!

How to Install and Use Your Crexendo Phone by Type

The CX240 Display Desk Phone

Placing a Phone Call

Three ways to make a call: 1) Handset: Pick up the handset; enter the number, and then press the Send softkey or press # 2) Speaker: Press the speaker key or the line keys; enter the number, and then press the Send softkey or press # 3) Headset: Press headset button; enter the number, and then press the Send softkey or press #.

Download the guide or watch the video for more information!

Transferring a Phone Call

There are three ways to perform call transfer: Blind Transfer, Attended Transfer and Transfer to Voicemail. For each variation you’ll be using the Transfer Softkey. Download the guide or watch the video for more information!

Call Conferencing

Step 1) Dial the first party. When they answer, press the Conference softkey. Step 2) Dial the second party. After they answer, press the Conference softkey again. All parties will now be connected. Step 3) To add more parties, up to 4, repeat step 2.

Checking Voicemail

There are three ways to check your voicemail and you can do so from your phone with the press of the button or from the Crexendo web portal. Download the guide or watch the video for more information!

How to Install and Use Your Crexendo Phone by Type

The CX220 Display Desk Phone

Placing a Phone Call

Three ways to make a call: 1) Handset: Pick up the handset; enter the number, and then press the Send softkey or press # 2) Speaker: Press the speaker key or the line keys; enter the number, and then press the Send softkey or press # 3) Headset: Press headset button; enter the number, and then press the Send softkey or press #.

Download the guide or watch the video for more information!

Transferring a Phone Call

There are three ways to perform call transfer: Blind Transfer, Attended Transfer and Transfer to Voicemail. For each variation you’ll be using the Transfer Softkey. Download the guide or watch the video for more information!

Call Conferencing

Assuming that A and B are in conversation. A wants to bring C (or D & E) in a conference. 1) Dial the first party, when they answer, press the Conf soft key. 2) Dial the second party, after they answer, press the Conf softkey again. All parties should now be connected!

Checking Voicemail

There are three ways to check your voicemail and you can do so from your phone with the press of the button or from the Crexendo web portal. Download the guide or watch the video for more information!

How to Install and Use Your Crexendo Phone by Type

The CX40 DSS Expansion Unit

About the CX40 DSS Expansion Unit

This is an expansion module for many IP phones. It expands the functional capability of your VoIP phone to a whole new level. Two page views allow 40 programmable keys that work as BLF, Speed Dial, Call Park, Call Pick Up, Directed Pickup and more. Download the guide for more information!/p>

How to Install and Use Your Crexendo Phone by Type

The 300G Color Internet Phone

Placing a Phone Call

Three ways to make a call: 1) Handset: Pick up the handset; enter the number, and then press the Send softkey 2) Speaker: Enter the number, and then press the Send softkey. 3) Headset: Press the Line button you wish to dial out on, then enter the number. Download the guide for more information!

Transferring a Phone Call

There are multiple ways to perform call transfer: Blind Transfer, Attended Transfer, Transfer to Voicemail and more. For each variation you’ll be using the Transfer Softkey. Download the guide for more information!

Call Conferencing

Dial the first party. 2) Once the first party has answered, press the CONF Key. 3) Dial the second party. 4) After the second party has answered, press Conf Softkey OR the CONF Key. All parties should be connected!

Checking Voicemail

There are three ways to check your voicemail and you can do so from your phone with the press of the button or from the Crexendo web portal. Download the guide for more information!

How to Install and Use Your Crexendo Phone by Type

phone-guide-photo

The 300/300P Internet Phone

Placing a Phone Call

Three ways to make a call: 1) Handset: Pick up the handset; enter the number, and then press the Send softkey 2) Speaker: Enter the number, and then press the Send softkey. 3) Headset: Press the Line button you wish to dial out on, then enter the number. Download the guide for more information!

Transferring a Phone Call

There are multiple ways to perform call transfer: Blind Transfer, Attended Transfer and Transfer to Voicemail. For each variation you’ll be using the Transfer Softkey. Download the guide for more information!

Call Conferencing

1) Dial the first party. 2) Once the first party has answered, press the CONF Key. 3) Dial the second party. 4) After the second party has answered, press Conf Softkey OR the CONF Key. All parties should be connected!

Checking Voicemail

There are three ways to check your voicemail and you can do so from your phone with the press of the button or from the Crexendo web portal. Download the guide for more information

How to Install and Use Your Crexendo Phone by Type

Placing a Phone Call

Three ways to make a call: 1) Handset: Pick up the handset; enter the number, and then press the Send softkey 2) Speaker: Enter the number, and then press the Send softkey. 3) Headset: Press the Line button you wish to dial out on, then enter the number. Download the guide for more information!

Transferring a Phone Call

There are multiple ways to perform call transfer: Blind Transfer, Attended Transfer and Transfer to Voicemail. For each variation you’ll be using the Transfer Softkey. Download the guide for more information!

Call Conferencing

1) Dial the first party. 2) Once the first party has answered, press the CONF Key. 3) Dial the second party. 4) After the second party has answered, press Conf Softkey OR the CONF Key. All parties should be connected!

Checking Voicemail

There are three ways to check your voicemail and you can do so from your phone with the press of the button or from the Crexendo web portal. Download the guide for more information!

How to Install and Use Your Crexendo Phone by Type

Placing a Phone Call

Three ways to make a call: 1) Handset: Pick up the handset; enter the number, and then press the Send softkey 2) Speaker: Enter the number, and then press the Send softkey. 3) Headset: Press the Line button you wish to dial out on, then enter the number. Download the guide for more information!

Transferring a Phone Call

There are multiple ways to perform call transfer: Blind Transfer, Attended Transfer and Transfer to Voicemail. For each variation you’ll be using the Transfer Softkey. Download the guide for more information!

Call Conferencing

1) Dial the first party. 2) Once the first party has answered, press the CONF Key. 3) Dial the second party. 4) After the second party has answered, press Conf Softkey OR the CONF Key. All parties should be connected!

Checking Voicemail

There are three ways to check your voicemail and you can do so from your phone with the press of the button or from the Crexendo web portal. Download the guide for more information!

How to Install and Use Your Crexendo Phone by Type

The Crexendo Digital Telecom Adapter

Absolutely. With the Crexendo faqmoney, we will port any or all of your existing phone numbers over to our platform.

After you port your numbers, you can cancel your phone lines with your existing carrier and start recognizing the cost savings immediately!

No! Surprisingly the cost to move to the Cloud is a lot less expensive than most companies think. Getting rid of antiquated phone service and moving to the Crexendo Cloud can slash your telecom operating expenses by up to 55 percent!

Definitely! Crexendo provides all the communications methods needed. No need to keep paying for 3rd party apps for SMS/MMS, Faxing or Video Conferencing. Easily consolidate all those platforms into the Crexendo Cloud.

Not at all! The Crexendo Cloud is easy to install and maintain. Take advantage of the included Implementation and US based Support to get your system setup and running at top notch performance. However, if you need assistance on-site that options is available.

No worries! We understand that every company is cost-conscious. With our included hardware option you can roll those upfront cost into your low monthly agreement.

You’ll be pleased to know that most of the desired Crexendo features are part of the Inclusive License Model. Take advantage of mobile apps, softphones, collaboration, video conferring, call recording and many more features as part of the system. No nickel and diming here.

Nope! Most companies already have the gear in place to connect to the Crexendo Cloud. All of the Crexendo phones can be connected to an Ethernet cable or connected using WiFi. All phones are PoE ready, but if your network doesn’t have PoE, all phones also ship with a power brick.

After you port your numbers, you can cancel your phone lines with your existing carrier and start recognizing the cost savings immediately!

We typically install your new system in 2-3 weeks, but if we need to move quicker we certinately can.

Just the phones! When you sign up with the Crexendo Cloud typically the only equipment you need to install is the phone. These come with instructions and are very easy to install.

Most likely your current bandwitdth is more than sufficient. Click on this link (link to network test) to test your current network speed and we will be able to tell you how your system will operate.

Yes! You can take advantage of the included mobile applications or PC based softphones and make calls from your business number. Great for those that want to keep their personal cell number private.

The great thing about the Crexendo Cloud is that it is very feature-rish and robust. Most features come standard, you’re not paying for features you don’t use.

No! That’s the great thing about the Crexendo Cloud! Whether you’re using our Cloud Communicator or administering the Portal all your functions are done from a web browser allowing you to use the Crexendo Cloud regardless of your location.

No! We have an excellent support staff that will work directly with your IT administrator or company. Crexendo also offers administration training to help you manage your system.

Crexendo is packed full of features such as mobile apps, softphones, call recording, call center functionality with Monitor Whisper and Barge, 30 party conference bridges and much more. The great thing about the Crexendo Cloud is new features and enhancements are automatically given to our customers every 6-8 weeks.

How to Install and Use Your Crexendo Phone by Type

phone-guide-photo

The CX400 Color Display Desk Phone

Placing a Phone Call

Three ways to make a call: 1) Handset: Pick up the handset; enter the number, and then press the Send softkey or press # 2) Speaker: Press the speaker key or the line keys; enter the number, and then press the Send softkey or press # 3) Headset: Press headset button; enter the number, and then press the Send softkey or press #. Download the guide or watch the video for more information!

Transferring a Phone Call

There are three ways to perform call transfer: Blind Transfer, Semi-Attended Transfer and Attended Transfer. For each variation you’ll be using the Transfer Softkey. Download the guide or watch the video for more information!

Call Conferencing

Step 1) Press the Conference soft key during an active call. The call is placed on hold. Step 2) Enter the number of the second party, and then press the Send soft key. Step 3) Press the Conference soft key again when the second party answers. All parties are now joined in the conference. Step 4) Press the End Call soft key to disconnect all parties.

Checking Voicemail

Message waiting indicator on the idle screen indicates that one or more voice messages are waiting at the message center. The power indicator LED slowly flashes red. To listen to your voicemail: 1) Press the Connect soft key. 2) Follow the voice prompts to listen to your voice messages.

How to Install and Use Your Crexendo Phone by Type

phone-guide-photo

The CX430 Color Display Desk Phone

Placing a Phone Call

Three ways to make a call: 1) Handset: Pick up the handset; enter the number, and then press the Send softkey or press # 2) Speaker: Press the speaker key or the line keys; enter the number, and then press the Send softkey or press # 3) Headset: Press headset button; enter the number, and then press the Send softkey or press #. Download the guide or watch the video for more information!

Transferring a Phone Call

There are three ways to perform call transfer: Blind Transfer, Attended Transfer and Transfer to Voicemail. For each variation you’ll be using the Transfer Softkey. Download the guide or watch the video for more information!

Call Conferencing

Step 1) Dial the first party. When they answer, press the Conference softkey. Step 2) Dial the second party. After they answer, press the Conference softkey again. All parties will now be connected. Step 3) To add more parties, up to 4, repeat step 2.

Checking Voicemail

There are three ways to check your voicemail and you can do so from your phone with the press of the button or from the Crexendo web portal. Download the guide or watch the video for more information!

How to Install and Use Your Crexendo Phone by Type

phone-guide-photo

The CX350 Color Display Desk Phone

Placing a Phone Call

Three ways to make a call: 1) Handset: Pick up the handset; enter the number, and then press the Send softkey or press # 2) Speaker: Press the speaker key or the line keys; enter the number, and then press the Send softkey or press # 3) Headset: Press headset button; enter the number, and then press the Send softkey or press #. Download the guide or watch the video for more information!

Transferring a Phone Call

There are three ways to perform call transfer: Blind Transfer, Attended Transfer and Transfer to Voicemail. For each variation you’ll be using the Transfer Softkey. Download the guide or watch the video for more information!

Call Conferencing

Step 1) Dial the first party. When they answer, press the Conference softkey. Step 2) Dial the second party. After they answer, press the Conference softkey again. All parties will now be connected. Step 3) To add more parties, up to 4, repeat step 2.

Checking Voicemail

There are three ways to check your voicemail and you can do so from your phone with the press of the button or from the Crexendo web portal. Download the guide or watch the video for more information!

How to Install and Use Your Crexendo Phone by Type

phone-guide-photo

The CX400 Color Display Desk Phone

Placing a Phone Call

Three ways to make a call: 1) Handset: Pick up the handset; enter the number, and then press the Send softkey or press # 2) Speaker: Press the speaker key or the line keys; enter the number, and then press the Send softkey or press # 3) Headset: Press headset button; enter the number, and then press the Send softkey or press #. Download the guide or watch the video for more information!

Transferring a Phone Call

There are three ways to perform call transfer: Blind Transfer, Semi-Attended Transfer and Attended Transfer. For each variation you’ll be using the Transfer Softkey. Download the guide or watch the video for more information!

Call Conferencing

Step 1) Press the Conference soft key during an active call. The call is placed on hold. Step 2) Enter the number of the second party, and then press the Send soft key. Step 3) Press the Conference soft key again when the second party answers. All parties are now joined in the conference. Step 4) Press the End Call soft key to disconnect all parties.

Checking Voicemail

Message waiting indicator on the idle screen indicates that one or more voice messages are waiting at the message center. The power indicator LED slowly flashes red. To listen to your voicemail: 1) Press the Connect soft key. 2) Follow the voice prompts to listen to your voice messages.

Learn How to Get the Most out of Your Crexendo Mobile App!

Do business anywhere with our easy to use mobile and or desktop applications. Take your desktop phone features with you on your iOS or Android device or your desktop computer or Mac. Crexendo’s mobile applications offer the ease and flexibility of working in the office on your smartphone or tablet or anywhere your work takes you.

user-guid-mobile-app

Use these guides to help you work on the go

Cloud Fax Quick Reference Guide

Download the guide to learn more about how to utilize cloud fax within our system.

How to Install and Use Your Crexendo Phone by Type

phone-guide-photo

The CX275 Color Display Desk Phone

Placing a Phone Call

During a call, you can alternate between the headset, hands-free speakerphone and handset modes by pressing the Headset key, the Speakerphone key or by picking up the handset. Headset mode requires a connected headset.

Download the guide or watch the video for more information!

Transferring a Phone Call

There are three ways to perform call transfer: Blind Transfer, Semi-Attended Transfer and Attended Transfer. For each variation you’ll be using the Transfer Softkey. Download the guide or watch the video for more information!

Call Conferencing

Step 1) Press the Conference soft key during an active call. The call is placed on hold. Step 2) Enter the number of the second party, and then press the Send soft key. Step 3) Press the Conference soft key again when the second party answers. All parties are now joined in the conference. Step 4) Press the End Call soft key to disconnect all parties.

Checking Voicemail

Message waiting indicator on the idle screen indicates that one or more voice messages are waiting at the message center. The power indicator LED slowly flashes red. To listen to your voicemail: 1) Press the Connect soft key. 2) Follow the voice prompts to listen to your voice messages.

How to Install and Use Your Crexendo Phone by Type

phone-guide-photo

The CX270 Display Desk Phone

Placing a Phone Call

Three ways to make a call: 1) Handset: Pick up the handset; enter the number, and then press the Send softkey or press # 2) Speaker: Press the speaker key or the line keys; enter the number, and then press the Send softkey or press # 3) Headset: Press headset button; enter the number, and then press the Send softkey or press #. Download the guide or watch the video for more information!

Transferring a Phone Call

There are three ways to perform call transfer: Blind Transfer, Attended Transfer and Semi-Attended. For each variation you’ll be using the Transfer Softkey. Download the guide or watch the video for more information!

Call Conferencing

Assuming that A and B are in conversation and A wants to bring C (or D & E) into a conference: 1) A presses line 2. The call between A and B is placed on hold. 2) A enters the number of C and then presses the Send soft key or #. C answers the call. 3) A presses the Conference soft key. Now A, B and C are in a conference call. 4) To add D&E, A presses Line 3, and the current conference is now on hold. A dials D and presses the Conference soft key, D is now in the conference call. A Presses line 4, dials E, presses the Conference soft key, and now A,B,C,D,E are in conference together.

Checking Voicemail

There are three ways to check your voicemail and you can do so from your phone with the press of the button or from the Crexendo web portal. Download the guide or watch the video for more information!

How to Install and Use Your Crexendo Phone by Type

phone-guide-photo

The T48G Color Touchscreen Phone

Placing a Phone Call

Three ways to make a call: 1) Handset: Lift handset; enter the number, and then press the Send softkey 2) Speaker: Press the speaker key or the line keys without lifting handset; enter the number, and then press the Send softkey. 3) Headset: Simply enter the number, and then press the Send softkey. Download the guide for more information!

Transferring a Phone Call

There are multiple ways to perform call transfer: Blind Transfer, Attended Transfer, Transfer to Voicemail, and more. For each variation you’ll be using the Transfer Softkey. Download the guide for more information!

Call Conferencing

Dial the first party. 2) Once the first party has answered, tap the Conference Softkey. 3) Using the keypad, dial the second party. 4) After the second party has answered, tap the Conference Softkey. All parties should be connected!

Checking Voicemail

There are three ways to check your voicemail and you can do so from your phone with the press of the button or from the Crexendo web portal. Download the guide for more information!

How to Install and Use Your Crexendo Phone by Type

The CX340 Color Display Desk Phone

Placing a Phone Call

Three ways to make a call: 1) Handset: Pick up the handset; enter the number, and then press the Send softkey or press # 2) Speaker: Press the speaker key or the line keys; enter the number, and then press the Send softkey or press # 3) Headset: Press headset button; enter the number, and then press the Send softkey or press #.

Download the guide or watch the video for more information!

Transferring a Phone Call

There are three ways to perform call transfer: Blind Transfer, Attended Transfer and Transfer to Voicemail. For each variation you’ll be using the Transfer Softkey. Download the guide or watch the video for more information!

Call Conferencing

Step 1) Dial the first party. When they answer, press the Conference softkey. Step 2) Dial the second party. After they answer, press the Conference softkey again. All parties will now be connected. Step 3) To add more parties, up to 4, repeat step 2.

Checking Voicemail

There are three ways to check your voicemail and you can do so from your phone with the press of the button or from the Crexendo web portal. Download the guide or watch the video for more information!

How to Install and Use Your Crexendo Phone by Type

The CX240 Display Desk Phone

Placing a Phone Call

Three ways to make a call: 1) Handset: Pick up the handset; enter the number, and then press the Send softkey or press # 2) Speaker: Press the speaker key or the line keys; enter the number, and then press the Send softkey or press # 3) Headset: Press headset button; enter the number, and then press the Send softkey or press #.

Download the guide or watch the video for more information!

Transferring a Phone Call

There are three ways to perform call transfer: Blind Transfer, Attended Transfer and Transfer to Voicemail. For each variation you’ll be using the Transfer Softkey. Download the guide or watch the video for more information!

Call Conferencing

Step 1) Dial the first party. When they answer, press the Conference softkey. Step 2) Dial the second party. After they answer, press the Conference softkey again. All parties will now be connected. Step 3) To add more parties, up to 4, repeat step 2.

Checking Voicemail

There are three ways to check your voicemail and you can do so from your phone with the press of the button or from the Crexendo web portal. Download the guide or watch the video for more information!

How to Install and Use Your Crexendo Phone by Type

The CX220 Display Desk Phone

Placing a Phone Call

Three ways to make a call: 1) Handset: Pick up the handset; enter the number, and then press the Send softkey or press # 2) Speaker: Press the speaker key or the line keys; enter the number, and then press the Send softkey or press # 3) Headset: Press headset button; enter the number, and then press the Send softkey or press #.

Download the guide or watch the video for more information!

Transferring a Phone Call

There are three ways to perform call transfer: Blind Transfer, Attended Transfer and Transfer to Voicemail. For each variation you’ll be using the Transfer Softkey. Download the guide or watch the video for more information!

Call Conferencing

Assuming that A and B are in conversation. A wants to bring C (or D & E) in a conference. 1) Dial the first party, when they answer, press the Conf soft key. 2) Dial the second party, after they answer, press the Conf softkey again. All parties should now be connected!

Checking Voicemail

There are three ways to check your voicemail and you can do so from your phone with the press of the button or from the Crexendo web portal. Download the guide or watch the video for more information!

How to Install and Use Your Crexendo Phone by Type

The CX40 DSS Expansion Unit

About the CX40 DSS Expansion Unit

This is an expansion module for many IP phones. It expands the functional capability of your VoIP phone to a whole new level. Two page views allow 40 programmable keys that work as BLF, Speed Dial, Call Park, Call Pick Up, Directed Pickup and more. Download the guide for more information!/p>

How to Install and Use Your Crexendo Phone by Type

The 300G Color Internet Phone

Placing a Phone Call

Three ways to make a call: 1) Handset: Pick up the handset; enter the number, and then press the Send softkey 2) Speaker: Enter the number, and then press the Send softkey. 3) Headset: Press the Line button you wish to dial out on, then enter the number. Download the guide for more information!

Transferring a Phone Call

There are multiple ways to perform call transfer: Blind Transfer, Attended Transfer, Transfer to Voicemail and more. For each variation you’ll be using the Transfer Softkey. Download the guide for more information!

Call Conferencing

Dial the first party. 2) Once the first party has answered, press the CONF Key. 3) Dial the second party. 4) After the second party has answered, press Conf Softkey OR the CONF Key. All parties should be connected!

Checking Voicemail

There are three ways to check your voicemail and you can do so from your phone with the press of the button or from the Crexendo web portal. Download the guide for more information!

How to Install and Use Your Crexendo Phone by Type

phone-guide-photo

The 300/300P Internet Phone

Placing a Phone Call

Three ways to make a call: 1) Handset: Pick up the handset; enter the number, and then press the Send softkey 2) Speaker: Enter the number, and then press the Send softkey. 3) Headset: Press the Line button you wish to dial out on, then enter the number. Download the guide for more information!

Transferring a Phone Call

There are multiple ways to perform call transfer: Blind Transfer, Attended Transfer and Transfer to Voicemail. For each variation you’ll be using the Transfer Softkey. Download the guide for more information!

Call Conferencing

1) Dial the first party. 2) Once the first party has answered, press the CONF Key. 3) Dial the second party. 4) After the second party has answered, press Conf Softkey OR the CONF Key. All parties should be connected!

Checking Voicemail

There are three ways to check your voicemail and you can do so from your phone with the press of the button or from the Crexendo web portal. Download the guide for more information

How to Install and Use Your Crexendo Phone by Type

Placing a Phone Call

Three ways to make a call: 1) Handset: Pick up the handset; enter the number, and then press the Send softkey 2) Speaker: Enter the number, and then press the Send softkey. 3) Headset: Press the Line button you wish to dial out on, then enter the number. Download the guide for more information!

Transferring a Phone Call

There are multiple ways to perform call transfer: Blind Transfer, Attended Transfer and Transfer to Voicemail. For each variation you’ll be using the Transfer Softkey. Download the guide for more information!

Call Conferencing

1) Dial the first party. 2) Once the first party has answered, press the CONF Key. 3) Dial the second party. 4) After the second party has answered, press Conf Softkey OR the CONF Key. All parties should be connected!

Checking Voicemail

There are three ways to check your voicemail and you can do so from your phone with the press of the button or from the Crexendo web portal. Download the guide for more information!

How to Install and Use Your Crexendo Phone by Type

Placing a Phone Call

Three ways to make a call: 1) Handset: Pick up the handset; enter the number, and then press the Send softkey 2) Speaker: Enter the number, and then press the Send softkey. 3) Headset: Press the Line button you wish to dial out on, then enter the number. Download the guide for more information!

Transferring a Phone Call

There are multiple ways to perform call transfer: Blind Transfer, Attended Transfer and Transfer to Voicemail. For each variation you’ll be using the Transfer Softkey. Download the guide for more information!

Call Conferencing

1) Dial the first party. 2) Once the first party has answered, press the CONF Key. 3) Dial the second party. 4) After the second party has answered, press Conf Softkey OR the CONF Key. All parties should be connected!

Checking Voicemail

There are three ways to check your voicemail and you can do so from your phone with the press of the button or from the Crexendo web portal. Download the guide for more information!

How to Install and Use Your Crexendo Phone by Type

The Crexendo Digital Telecom Adapter