Crexendo® and Mavenir Discuss Partnership on Telecom Reseller’s Podcast

Crexendo<sup>®</sup> and Mavenir Discuss Partnership on Telecom Reseller’s Podcast

You know what’s as popular as remote work these days? Podcasts. There’s no shortage of excellent content in rotation on the web, but a particularly fascinating and must-listen episode has been circulating.

Crexendo®‘s Jon Brinton and Mavenir’s Ian Maclean appeared on Telecom Reseller publisher Doug Green’s podcast to discuss the recent strategic partnership that sent ripples through the UCaaS and CCaaS industries. It continues to be a hot topic for discussion, and the guests of honor had quite a bit to say during the interview about what each organization can offer one another.

Brinton jumped right into the discussion and spoke about the RFI process that started with “dozens” of partnership candidates. However, when narrowed down, all indicators pointed toward Mavenir as an ideal partner – and for a good reason. Brinton also went on to say that “50% of the world’s mobile phones touch Mavenir’s technology, at some point.”

Crexendo®’s strategic partnership with Mavenir provides both companies an expanded business services and advanced capabilities portfolio. These will enable the platforms to address Unified Communications as a Service (UCaaS) and business messaging market growth. Mavenir will integrate Crexendo®‘s Unified Communication as a Service (UCaaS) with the Mavenir Connect, and Crexendo® will integrate Mavenir’s Contact Center as a Service (CCaaS) omni-channel customer engagement, chatbots, and automations.

Mavenir Connect will leverage Crexendo®‘s NetSapiens Platform technology by delivering a proven UCaaS solution for customers searching for industry-leading, mobile-friendly, cloud-based unified communication capabilities. All of which are cost-effective, easy to deploy and consume, improve employee productivity, and increase customer engagement.

Crexendo®, with Mavenir’s CCaaS offerings, will expand its contact center portfolio with omni-channel capabilities that include text, chat, and e-mail, which are in high demand for mid-size and enterprise-level markets.

If you’re interested in hearing more, make sure to listen to the podcast by clicking here.