Enhance your business communications and productivity with these key features.
- Business Dashboard
- Call Recording
- Cloud Communicator
- SMS & Chat
- Cloud Fax
- Unified Messaging
- Full Feature Suites
Drive your business with customizable dashboards with real-time and historical statistics and analytics for better decision making.
- Manage Key Metrics to Improve Customer Satisfaction
- Dashboard Comes Standard on All Systems
- Real-time Stats & Reports for Managers and Employees
- Scales Effortlessly as Your Teams Grow
Record calls to ensure customer service quality, order tracking, training, and effectiveness.
- Record Individuals and/or Groups
- Record Call Center Queues
- Flexible Storage Options
Simplify administration with our Cloud Communicator. Handle calls with ease from your web browser, and even integrate with your existing CRM system
- Browser Interface for Call Handling
- Drag & Drop Transfers
- Screen Pop for Incoming Calls
- Customizable and CRM Ready
Take advantage of secure and SMS and instant messaging chat options. We offer 1on1 and group messaging features.
- Communication tools for the modern age
- SMS conversations on One-to-one or One-to-many basis
- Easy and flexible provisioning
- Completely private and secure
Enhance productivity and collaboration even with remote teams using Video, Screen Sharing, and Document collaboration tools.
- Real-Time Video
- Screen Sharing and Messaging
- Rich Document Sharing and Collaboration
- Organize Meetings and Manage Tasks
- Works on Any Device and Any Platform
Cut the cord with our paperless Cloud Fax solutions that leverage email, mobile, and the web
- Paperless Fax for Email, Mobile & Browser
- Inbound & Outbound Faxing (permissions-based)
- Status Updates (queued, delivered, errors)
- Multiple Formats (pdf/tif/doc/xls/txt/jpg
Never miss another message! Receive voicemails on any device or straight to your inbox. Plus, read voicemails with our transcription features powered by IBM Watson.
- Voicemails Delivered to your Inbox
- Listen to Messages Anywhere
- Accessible From Any Location or Device
- Perfect for Multi-Tasking and Time Saving
- Voicemail Transcription (V-Mail converted to text) Powered By IBM Watson®
Download and View Feature Spec Sheet