How to Install and Use Your Crexendo Phone by Type
CX400 Guide
The CX400 Color Display Desk Phone
Placing a Phone Call
Three ways to make a call: 1) Handset: Pick up the handset; enter the number, and then press the Send softkey or press # 2) Speaker: Press the speaker key or the line keys; enter the number, and then press the Send softkey or press # 3) Headset: Press headset button; enter the number, and then press the Send softkey or press #. Download the guide or watch the video for more information!
Transferring a Phone Call
There are three ways to perform call transfer: Blind Transfer, Semi-Attended Transfer and Attended Transfer. For each variation you’ll be using the Transfer Softkey. Download the guide or watch the video for more information!
Call Conferencing
Step 1) Press the Conference soft key during an active call. The call is placed on hold. Step 2) Enter the number of the second party, and then press the Send soft key. Step 3) Press the Conference soft key again when the second party answers. All parties are now joined in the conference. Step 4) Press the End Call soft key to disconnect all parties.
Checking Voicemail
Message waiting indicator on the idle screen indicates that one or more voice messages are waiting at the message center. The power indicator LED slowly flashes red. To listen to your voicemail: 1) Press the Connect soft key. 2) Follow the voice prompts to listen to your voice messages.
CX430 Guide
The CX430 Color Display Desk Phone
Placing a Phone Call
Three ways to make a call: 1) Handset: Pick up the handset; enter the number, and then press the Send softkey or press # 2) Speaker: Press the speaker key or the line keys; enter the number, and then press the Send softkey or press # 3) Headset: Press headset button; enter the number, and then press the Send softkey or press #. Download the guide or watch the video for more information!
Transferring a Phone Call
There are three ways to perform call transfer: Blind Transfer, Attended Transfer and Transfer to Voicemail. For each variation you’ll be using the Transfer Softkey. Download the guide or watch the video for more information!
Call Conferencing
Step 1) Dial the first party. When they answer, press the Conference softkey. Step 2) Dial the second party. After they answer, press the Conference softkey again. All parties will now be connected. Step 3) To add more parties, up to 4, repeat step 2.
Checking Voicemail
There are three ways to check your voicemail and you can do so from your phone with the press of the button or from the Crexendo web portal. Download the guide or watch the video for more information!
CX350 Guide
The CX350 Color Display Desk Phone
Placing a Phone Call
Three ways to make a call: 1) Handset: Pick up the handset; enter the number, and then press the Send softkey or press # 2) Speaker: Press the speaker key or the line keys; enter the number, and then press the Send softkey or press # 3) Headset: Press headset button; enter the number, and then press the Send softkey or press #. Download the guide or watch the video for more information!
Transferring a Phone Call
There are three ways to perform call transfer: Blind Transfer, Attended Transfer and Transfer to Voicemail. For each variation you’ll be using the Transfer Softkey. Download the guide or watch the video for more information!
Call Conferencing
Step 1) Dial the first party. When they answer, press the Conference softkey. Step 2) Dial the second party. After they answer, press the Conference softkey again. All parties will now be connected. Step 3) To add more parties, up to 4, repeat step 2.
Checking Voicemail
There are three ways to check your voicemail and you can do so from your phone with the press of the button or from the Crexendo web portal. Download the guide or watch the video for more information!
CX275 Guide
The CX275 Color Display Desk Phone
Placing a Phone Call
During a call, you can alternate between the headset, hands-free speakerphone and handset modes by pressing the Headset key, the Speakerphone key or by picking up the handset. Headset mode requires a connected headset.
Download the guide or watch the video for more information!
Transferring a Phone Call
There are three ways to perform call transfer: Blind Transfer, Semi-Attended Transfer and Attended Transfer. For each variation you’ll be using the Transfer Softkey. Download the guide or watch the video for more information!
Call Conferencing
Step 1) Press the Conference soft key during an active call. The call is placed on hold. Step 2) Enter the number of the second party, and then press the Send soft key. Step 3) Press the Conference soft key again when the second party answers. All parties are now joined in the conference. Step 4) Press the End Call soft key to disconnect all parties.
Checking Voicemail
Message waiting indicator on the idle screen indicates that one or more voice messages are waiting at the message center. The power indicator LED slowly flashes red. To listen to your voicemail: 1) Press the Connect soft key. 2) Follow the voice prompts to listen to your voice messages.
CX270 Guide
The CX270 Display Desk Phone
Placing a Phone Call
Three ways to make a call: 1) Handset: Pick up the handset; enter the number, and then press the Send softkey or press # 2) Speaker: Press the speaker key or the line keys; enter the number, and then press the Send softkey or press # 3) Headset: Press headset button; enter the number, and then press the Send softkey or press #. Download the guide or watch the video for more information!
Transferring a Phone Call
There are three ways to perform call transfer: Blind Transfer, Attended Transfer and Semi-Attended. For each variation you’ll be using the Transfer Softkey. Download the guide or watch the video for more information!
Call Conferencing
Assuming that A and B are in conversation and A wants to bring C (or D & E) into a conference: 1) A presses line 2. The call between A and B is placed on hold. 2) A enters the number of C and then presses the Send soft key or #. C answers the call. 3) A presses the Conference soft key. Now A, B and C are in a conference call. 4) To add D&E, A presses Line 3, and the current conference is now on hold. A dials D and presses the Conference soft key, D is now in the conference call. A Presses line 4, dials E, presses the Conference soft key, and now A,B,C,D,E are in conference together.
Checking Voicemail
There are three ways to check your voicemail and you can do so from your phone with the press of the button or from the Crexendo web portal. Download the guide or watch the video for more information!
T48G Guide
The T48G Color Touchscreen Phone
Placing a Phone Call
Three ways to make a call: 1) Handset: Lift handset; enter the number, and then press the Send softkey 2) Speaker: Press the speaker key or the line keys without lifting handset; enter the number, and then press the Send softkey. 3) Headset: Simply enter the number, and then press the Send softkey. Download the guide for more information!
Transferring a Phone Call
There are multiple ways to perform call transfer: Blind Transfer, Attended Transfer, Transfer to Voicemail, and more. For each variation you’ll be using the Transfer Softkey. Download the guide for more information!
Call Conferencing
Dial the first party. 2) Once the first party has answered, tap the Conference Softkey. 3) Using the keypad, dial the second party. 4) After the second party has answered, tap the Conference Softkey. All parties should be connected!
Checking Voicemail
There are three ways to check your voicemail and you can do so from your phone with the press of the button or from the Crexendo web portal. Download the guide for more information!
CX340 Guide
The CX340 Color Display Desk Phone
Placing a Phone Call
Three ways to make a call: 1) Handset: Pick up the handset; enter the number, and then press the Send softkey or press # 2) Speaker: Press the speaker key or the line keys; enter the number, and then press the Send softkey or press # 3) Headset: Press headset button; enter the number, and then press the Send softkey or press #.
Download the guide or watch the video for more information!
Transferring a Phone Call
There are three ways to perform call transfer: Blind Transfer, Attended Transfer and Transfer to Voicemail. For each variation you’ll be using the Transfer Softkey. Download the guide or watch the video for more information!
Call Conferencing
Step 1) Dial the first party. When they answer, press the Conference softkey. Step 2) Dial the second party. After they answer, press the Conference softkey again. All parties will now be connected. Step 3) To add more parties, up to 4, repeat step 2.
Checking Voicemail
There are three ways to check your voicemail and you can do so from your phone with the press of the button or from the Crexendo web portal. Download the guide or watch the video for more information!
CX240 Guide
The CX240 Display Desk Phone
Placing a Phone Call
Three ways to make a call: 1) Handset: Pick up the handset; enter the number, and then press the Send softkey or press # 2) Speaker: Press the speaker key or the line keys; enter the number, and then press the Send softkey or press # 3) Headset: Press headset button; enter the number, and then press the Send softkey or press #.
Download the guide or watch the video for more information!
Transferring a Phone Call
There are three ways to perform call transfer: Blind Transfer, Attended Transfer and Transfer to Voicemail. For each variation you’ll be using the Transfer Softkey. Download the guide or watch the video for more information!
Call Conferencing
Step 1) Dial the first party. When they answer, press the Conference softkey. Step 2) Dial the second party. After they answer, press the Conference softkey again. All parties will now be connected. Step 3) To add more parties, up to 4, repeat step 2.
Checking Voicemail
There are three ways to check your voicemail and you can do so from your phone with the press of the button or from the Crexendo web portal. Download the guide or watch the video for more information!
CX220 Guide
The CX220 Display Desk Phone
Placing a Phone Call
Three ways to make a call: 1) Handset: Pick up the handset; enter the number, and then press the Send softkey or press # 2) Speaker: Press the speaker key or the line keys; enter the number, and then press the Send softkey or press # 3) Headset: Press headset button; enter the number, and then press the Send softkey or press #.
Download the guide or watch the video for more information!
Transferring a Phone Call
There are three ways to perform call transfer: Blind Transfer, Attended Transfer and Transfer to Voicemail. For each variation you’ll be using the Transfer Softkey. Download the guide or watch the video for more information!
Call Conferencing
Assuming that A and B are in conversation. A wants to bring C (or D & E) in a conference. 1) Dial the first party, when they answer, press the Conf soft key. 2) Dial the second party, after they answer, press the Conf softkey again. All parties should now be connected!
Checking Voicemail
There are three ways to check your voicemail and you can do so from your phone with the press of the button or from the Crexendo web portal. Download the guide or watch the video for more information!
CX40 DSS Unit Guide
The CX40 DSS Expansion Unit
About the CX40 DSS Expansion Unit
This is an expansion module for many IP phones. It expands the functional capability of your VoIP phone to a whole new level. Two page views allow 40 programmable keys that work as BLF, Speed Dial, Call Park, Call Pick Up, Directed Pickup and more. Download the guide for more information!
300G Guide
The 300G Color Internet Phone
Placing a Phone Call
Three ways to make a call: 1) Handset: Pick up the handset; enter the number, and then press the Send softkey 2) Speaker: Enter the number, and then press the Send softkey. 3) Headset: Press the Line button you wish to dial out on, then enter the number. Download the guide for more information!
Transferring a Phone Call
There are multiple ways to perform call transfer: Blind Transfer, Attended Transfer, Transfer to Voicemail and more. For each variation you’ll be using the Transfer Softkey. Download the guide for more information!
Call Conferencing
Dial the first party. 2) Once the first party has answered, press the CONF Key. 3) Dial the second party. 4) After the second party has answered, press Conf Softkey OR the CONF Key. All parties should be connected!
Checking Voicemail
There are three ways to check your voicemail and you can do so from your phone with the press of the button or from the Crexendo web portal. Download the guide for more information!
300/P Guide
The 300/300P Internet Phone
Placing a Phone Call
Three ways to make a call: 1) Handset: Pick up the handset; enter the number, and then press the Send softkey 2) Speaker: Enter the number, and then press the Send softkey. 3) Headset: Press the Line button you wish to dial out on, then enter the number. Download the guide for more information!
Transferring a Phone Call
There are multiple ways to perform call transfer: Blind Transfer, Attended Transfer and Transfer to Voicemail. For each variation you’ll be using the Transfer Softkey. Download the guide for more information!
Call Conferencing
1) Dial the first party. 2) Once the first party has answered, press the CONF Key. 3) Dial the second party. 4) After the second party has answered, press Conf Softkey OR the CONF Key. All parties should be connected!
Checking Voicemail
There are three ways to check your voicemail and you can do so from your phone with the press of the button or from the Crexendo web portal. Download the guide for more information
230/P Guide
The 230P Internet Phone
Placing a Phone Call
Three ways to make a call: 1) Handset: Pick up the handset; enter the number, and then press the Send softkey 2) Speaker: Enter the number, and then press the Send softkey. 3) Headset: Press the Line button you wish to dial out on, then enter the number. Download the guide for more information!
Transferring a Phone Call
There are multiple ways to perform call transfer: Blind Transfer, Attended Transfer and Transfer to Voicemail. For each variation you’ll be using the Transfer Softkey. Download the guide for more information!
Call Conferencing
1) Dial the first party. 2) Once the first party has answered, press the CONF Key. 3) Dial the second party. 4) After the second party has answered, press Conf Softkey OR the CONF Key. All parties should be connected!
Checking Voicemail
There are three ways to check your voicemail and you can do so from your phone with the press of the button or from the Crexendo web portal. Download the guide for more information!
200 IP Guide
The 200 Internet Phone
Placing a Phone Call
Three ways to make a call: 1) Handset: Pick up the handset; enter the number, and then press the Send softkey 2) Speaker: Enter the number, and then press the Send softkey. 3) Headset: Press the Line button you wish to dial out on, then enter the number. Download the guide for more information!
Transferring a Phone Call
There are multiple ways to perform call transfer: Blind Transfer, Attended Transfer and Transfer to Voicemail. For each variation you’ll be using the Transfer Softkey. Download the guide for more information!
Call Conferencing
1) Dial the first party. 2) Once the first party has answered, press the CONF Key. 3) Dial the second party. 4) After the second party has answered, press Conf Softkey OR the CONF Key. All parties should be connected!
Checking Voicemail
There are three ways to check your voicemail and you can do so from your phone with the press of the button or from the Crexendo web portal. Download the guide for more information!