Today, we just expect technology to work. And, if it doesn’t, we are left flustered and agitated. Frequently dropped phone calls, a phone system that crashes unexpectedly, and elusive tech support – in the modern world, these are issues that just shouldn’t happen. Now, imagine if this scenario is playing out in a public school […]

If you’ve done any research on implementing cloud communications as your next business phone system… you most definitely ran across the term QoS (Quality of Service). To achieve business quality phone calls over the cloud you will need a basic understanding of what this means to you and your organization. Here is a simple breakdown […]