Crexendo® is thrilled to announce its impressive achievements in G2’s Fall 2023 Reports, which cover the domains of VoIP, UCaaS, and Customer Communications Management. G2.com is the leading platform for users seeking to understand, assess, and compare various business software and services. Within these reports, Crexendo shines brightly, making its presence felt in 39 reports and securing 30 prestigious badges. The company’s performance cements its position as the top cloud-based business communications solution, backed by unparalleled customer support. Crexendo’s customer ratings in the VoIP Providers’ Grid Report are nothing short of impressive.
Superior Usability
The Crexendo® VIP™ platform for cloud business communications is celebrated for its user-centric attributes. It was ranked #1 for Usability and won the prestigious Best Usability badge for the third quarter in a row, proving Crexendo’s strength in offering an intuitive platform. The accolades don’t stop there: the company also clinched the Best Meets Requirements badge. User reviews further bolster this image, with satisfaction ratings of 95% for Ease of Setup, 96% for Ease of Use, 96% for Ease of Admin, and a whopping 99% for Meets Requirements.
Building Trusting Relationships
Crexendo’s dedication to cultivating exceptional customer relationships shines brightly in the Fall reports. For three consecutive quarters, the company has held the #1 position for Relationship and earned the Best Relationship badge. Crexendo also secured the Best Support badge, emphasized by a 99% Quality of Support rating, showcasing their commitment to responsive and effective customer assistance.
Delivering Outstanding Results
Marking its excellence, Crexendo was ranked #1 for Results for the second quarter in a row and again won the Best Results badge. Their promise to deliver superior solutions with tangible ROI is clear. With a 98% rating in the Likelihood to Recommend, it’s evident that users are eager to advocate for Crexendo’s offerings.
Leading in User Adoption
Crexendo again proudly boasts the Highest User Adoption badge across two reports, signifying their dedication to providing a seamless setup and implementation experience. This recognition underscores their commitment to offering solutions that users can swiftly adapt and integrate.
Stellar 4.9 Star Rating
Crexendo has outranked its competitors by an increasingly wide margin over the past year, and the consistently positive reviews the company receives from verified users have culminated in a remarkable 4.9 out of 5-star rating, sustained over seven successive quarters.
Crexendo’s accomplishments in G2’s Fall 2023 Reports reflect its tireless efforts to provide an unparalleled customer experience, complemented by a robust, user-friendly cloud business communications platform. The rave reviews and consistent accolades reinforce the company’s reputation as the #1 choice for organizations searching for a reliable and cost-effective VoIP solution. To dive deeper into our exemplary reviews and sign up for a free demo of our award-winning VIP platform, check out our G2 page.
