G2.com is the leading platform for users evaluating and comparing various business software and services. Crexendo® is excited to announce its #1 rankings and other outstanding achievements in G2’s Winter 2024 Reports for VoIP, UCaaS, and Customer Communications Management. Crexendo® shines brightly in these reports, scoring high ratings in 41 and securing 33 badges. The company’s recognition reinforces its reputation as the top cloud-based business communications solution backed by superior customer support. Crexendo’s customer ratings in the Grid Report for VoIP Providers are especially significant.
#1 in Usability
Crexendo® is ranked #1 for Usability for the fourth quarter in a row, garnering the coveted Best Usability badge, evidence of its capabilities in offering a user-centric platform. The company’s VIP platform for cloud business communications has often been recognized for its intuitive feature set. The accolades don’t stop there: Crexendo® also secured the Best Meets Requirements badge for the eighth consecutive quarter, evidence of a solution that satisfies users’ needs. Customer reviews further reflect the company’s outstanding reputation, with satisfaction ratings of 95% for Ease of Setup, 97% for Ease of Use, 96% for Ease of Admin, and an impressive 99% for Meets Requirements.
#1 in Relationships
The company’s commitment to cultivating customer trust is highlighted in G2’s Winter Reports. For four consecutive quarters, Crexendo® has held the top spot for VoIP Customer Relationships, earning the prestigious Best Relationship badge. The company was also honored with the Best Support badge for the eighth quarter in a row, and its 99% Quality of Support rating spotlights its relentless dedication to delivering an exceptional customer experience.
#1 in Results
Crexendo® again retained the #1 position for VoIP Results, winning the Best Results badge for the third quarter in a row, evidence of the company’s unyielding commitment to delivering unparalleled solutions with bottom-line ROI. Customers are excited to share their praise for Crexendo®, giving the company a 98% rating in the Likelihood to Recommend category and being awarded the Users Most Likely To Recommend badge for the seventh consecutive quarter.
#1 in User Adoption
The company repeated its top performance for User Adoption — this is the third quarter in a row Crexendo® has been honored with the Highest User Adoption badge, securing the title in two Winter reports. This award recognizes the company’s dedication to providing a simple setup and implementation experience and a platform users can swiftly adapt to and integrate into their existing workflows.
4.9 out of 5 Stars Customer Rating
The continuous stream of positive reviews from real, verified Crexendo® customers has resulted in an exceptional 4.9 out of 5-star rating, sustained over seven successive quarters. This impressive rating signifies users’ satisfaction with the feature-rich platform, customer service and support, and doing business with the company overall.
Crexendo’s commitment to delivering powerful, easy-to-use, and simple-to-manage business communications solutions and providing an exceptional customer experience is reflected in the company’s multiple #1 rankings in the G2 Winter 2024 Reports. This repeated recognition and continuously enthusiastic customer reviews reinforce Crexendo’s position as the top choice for organizations looking for a cost-effective VoIP solution with superior reliability and performance.
For more, visit our G2 page to see some of our exceptional user reviews and sign up for a free demo of our award-winning Crexendo® VIP™ platform.
